Shipping policy
SHIPPING POLICY
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. You will receive an order confirmation email after placing your order.
Estimated Delivery Time
Orders typically arrive within 7–12 business days. Delivery times are estimates and are not guaranteed. Delays may occasionally occur because of carrier issues, severe weather, high order volumes, or other circumstances outside our control.
Shipping Rates and Destinations
Available shipping destinations and any applicable shipping charges will be displayed during checkout before payment is completed.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout. Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us immediately at islamtamzid2001.1@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed or Missing Orders
If your order has not arrived within five business days after the estimated delivery window, please contact us at islamtamzid2001.1@gmail.com with your order number so we can investigate.
Multiple Packages
If an order contains multiple products, the items may occasionally arrive in separate packages.
Contact Us
For questions regarding shipping or delivery, contact us at islamtamzid2001.1@gmail.com